Frequently Asked Questions

Do you ship across Pakistan?

Yes, we ship nationwide across Pakistan.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available.

What payment methods do you accept?

We accept Cash on Delivery (COD) as well as online payment options — you'll see all available methods at checkout.

What's your return or exchange policy?

We offer a 15-day easy return policy. If you're not fully satisfied with your purchase, you can request a refund or exchange within 15 days of delivery.

What if a toy arrives damaged or doesn't work?

Send us a photo of the issue, then send the toy back to us — we'll send you a brand-new replacement once it's received.

Are your toys safe for young children?

Yes, safety is a priority — our toys are made with child-safe materials. As with any toy that has small parts, we recommend adult supervision for younger children.

Do remote-control/battery toys come with batteries included?

Most of our RC toys come with a rechargeable battery included (usually with a USB charging cable). A few items may not — check the individual product page to confirm before ordering.

Is gift wrapping available?

Yes! Gift wrapping is available at checkout for an additional PKR 199.

How can I track my order?

Yes — once your order ships, we'll send you tracking details directly on WhatsApp.